TERMS OF SALE
I. Jensen, a TestEquity, LLC company
STANDARD TERMS & CONDITIONS
A. SALES POLICY FOR PRODUCTS
1. Wholesale Only
Jensen, a TestEquity, LLC company. (“Jensen”) sells its complete offering wholesale to business customers, while also serving individuals.
2. Prices
Prices listed are wholesale in U.S. dollars, do not include freight, handling fees, taxes, and/or duties, and are subject to correction or change without notice. Market
sensitive commodity products will be priced according to current market conditions. Customer should contact Jensen at 800-832-4866 or check online at www.jensentools-testequity.com for current pricing. Export orders may be subject to other special pricing. Jensen reserves the right to accept or reject any order.
3. Sales Tax
Customer is responsible for payment of all applicable state and local taxes, or for providing a valid sales tax exemption certificate. Sales tax on the final invoice may vary from what you paid at checkout with your credit card, due to the location from where the shipment originates.
4. Payment and Credit Terms
Jensen accepts checks, money orders, Visa, MasterCard, Discover, American Express, and SmartPay. For customers with established Jensen credit, payment terms are net thirty (30) days from the date of shipment. All credit extended by Jensen to customer, and the limits of such credit, is at Jensen's sole discretion, and may be reduced or revoked by Jensen at any time, for any reason.
As a condition for the continued extension of credit, customer agrees to provide Jensen with current credit information and three (3) trade references and one (1) bank reference within five (5) business days following request by Jensen. Jensen reserves the right to charge a convenience fee for late payments. Jensen further reserves the right to charge customer a late payment fee at the rate of one and one-half percent (1-1/2%) of the amount due for each month or portion thereof that the amount due remains unpaid, or such amount as may be permitted under applicable law. Anticipation and cash discounts are not allowed. Export orders are subject to special export payment terms and conditions identified
in Section III. All payments must be made in U.S. dollars. Jensen has the right of set-off and deduction for any sums owed by customer to Jensen. If customer fails to make payment within thirty (30) days of shipment, or fails to comply with Jensen's credit terms, or fails to supply adequate assurance of full performance to Jensen within a reasonable time after requested by Jensen (such time as specified in Jensen's request), Jensen may defer shipments until such payment or compliance is made, require cash in advance for any further shipments, demand immediate payment of all amounts then owed, elect to pursue collection action (including without limitation, attorneys' fees and any and all other associated costs of collection), and/or may, at its option, cancel all or any part of an unshipped order. Additionally, customer, and each of its subsidiaries and affiliates, agrees to provide to Jensen proper authorization necessary for Jensen to request any financial information from third parties. Customer agrees to assume responsibility for, and customer hereby unconditionally guarantees payment of, as provided herein, all purchases made by customer, its subsidiaries and affiliates. Each of customer's subsidiaries and affiliates purchasing from Jensen are jointly and severally liable for purchases with customer, and customer is also acting as agent for such subsidiaries and affiliates.
5. Security Interest
Customer hereby grants to Jensen a first priority purchase money security interest and/or chattel mortgage in the products and any accounts receivable or cash from resale thereof until full payment is made to Jensen. Customer agrees to file, and it permits and authorizes Jensen to file, any financing statements or other appropriate documents with its governmental authorities to perfect the validity, priority, and enforceability of Jensen's lien or security interest.
6. Credit Balance
Customer agrees that any credit balance(s) issued by Jensen will be applied to customer's account within one (1) year of its issuance. IF CUSTOMER HAS NOT REQUESTED THE CREDIT BALANCE WITHIN ONE (1) YEAR, ANY REMAINING CREDIT BALANCE WILL BE CANCELLED, AND JENSEN SHALL HAVE NO FURTHER LIABILITY.
B. FREIGHT POLICY
Products are shipped F.O.B. origin to customer's single location located in the contiguous United States, in accordance with Jensen's freight schedule. Receipts for shipping will not be furnished. COD shipments are not permitted. Other terms and conditions may apply for other than standard ground delivery (“Other Freight Services”), including without limitation, expedited same day delivery, air freight, freight collect, export orders, sourced products, non-stock products hazardous materials, customer's carrier, shipments outside the contiguous U.S. or other special handling by the carrier. Any charges incurred for other Freight Services must be paid by customer. Fuel surcharges may be applied. Title and risk of loss pass to customer upon tender of shipment to the carrier. If the product is damaged in transit, customer's only recourse is to file a claim with the carrier.
C. PRODUCT WARRANTY POLICY
1. Products Damaged in Shipment
Products damaged in shipment will be repaired or replaced at no cost to customer if Jensen is notified within 10 days of delivery. Customer should immediately notify carrier of any visible damages upon delivery.
2. LIMITED WARRANTY PERIOD
JENSEN WARRANTS PRODUCTS AGAINST DEFECTS IN MATERIALS AND WORKMANSHIP UNDER NORMAL USE FOR A PERIOD OF THIRTY (30) DAYS AFTER THE DATE OF PURCHASE FROM JENSEN, UNLESS OTHERWISE STATED, OR IN THE CASE OF HAZ-MAT, SOURCED, OR CUSTOM PRODUCTS. PROVIDED THAT JENSEN ACCEPTS THE PRODUCT FOR RETURN DURING THE LIMITED WARRANTY PERIOD, JENSEN MAY, AT ITS OPTION: (i) REPAIR; (ii) REPLACE; OR (iii) REFUND THE AMOUNT PAID BY CUSTOMER. JENSEN'S REPAIR, REPLACEMENT, OR REFUND OF AMOUNTS PAID BY CUSTOMER FOR THE PRODUCT, SHALL BE CUSTOMER'S SOLE AND EXCLUSIVE REMEDY. 3. WARRANTY DISCLAIMER AND LIMITATIONS OF LIABILITY TO ALL CUSTOMERS EXCEPT AS SET FORTH HEREIN AND WHERE APPLICABLE, NO WARRANTY OR AFFIRMATION OF FACT OR DESCRIPTION, EXPRESS OR IMPLIED, IS MADE OR AUTHORIZED BY JENSEN. JENSEN DISCLAIMS ANY EXPRESS OR IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NONINFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS. JENSEN ALSO DISCLAIMS ANY LIABILITY FOR CLAIMS ARISING OUT OF PRODUCT MISUSE, IMPROPER PRODUCT SELECTION, IMPROPER INSTALLATION, PRODUCT MODIFICATION, MISREPAIR OR MISAPPLICATION. ANY LIABILITY FOR CONSEQUENTIAL, INCIDENTAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES IS EXPRESSLY DISCLAIMED TO THE EXTENT PERMISSIBLE. JENSEN'S LIABILITY IN ALL EVENTS IS LIMITED TO THE PURCHASE PRICE PAID FOR THE PRODUCT THAT GIVES RISE TO ANY LIABILITY.
4. Warranty Product Return
To return a product during the Limited Warranty Period, customer must call 800-
832-4866 or 610-941-2400 for a return authorization number. Each return authorization number is valid for thirty (30) days. There is no restocking fee, except as otherwise noted herein, if products are returned within the Limited Warranty Period, shipping prepaid, in saleable condition, with manufacturer's original packaging unblemished and all accessories, manuals and warranties included. Customer must include a copy of the packing list or invoice with a reason for the return. Late returns and incomplete returns will incur a 15%, or higher, restocking fee.
5. Manufacturer's Warranty
For information on a specific manufacturer's warranty, please contact Jensen 800-832-4866 or 610-941-2400.
6. Product Compliance and Suitability
Jurisdictions have varying laws, codes and regulations governing construction, installation, and/or use of products for a particular purpose. Certain products may not be available for sale in all areas. Jensen does not guarantee compliance or suitability of the products it sells with any laws, codes or regulations, nor does Jensen accept responsibility for construction, installation and/or use of a product. It is customer's responsibility to review the product application and all applicable laws, codes and regulations for each relevant jurisdiction to be sure that the construction, installation, and/or use involving the products are compliant.
7. Cross-Reference Information
Product cross-reference comparisons do not imply that products are available or perfectly comparable. CROSS-REFERENCED PRODUCTS ARE NOT REPRESENTED OR WARRANTED AS FUNCTIONAL OR PERFORMANCE EQUIVALENTS. Customer shall review all cross-referenced product specifications prior to purchase and use to determine suitability of the product for customer's intended use.
D. PRODUCT INFORMATION
1. Catalog/Website Information
Product depictions in the catalogs and websites are for illustrative purposes only. Possession of, or access to, any Jensen catalog, literature or websites does not constitute the right to purchase products. Jensen reserves the right to revise publishing errors in its catalogs or any of its websites. Despite our efforts, occasional pricing errors may occur in the Jensen catalogs and websites. Jensen reserves the right to cancel any and all orders resulting from such pricing errors, even if customer has received an order confirmation from Jensen.
2. Product Substitution
Products and/or country of origin may be substituted and may not be identical to descriptions and/or images published in the catalog or on the website.
3. Safety Data Sheets or Material Safety Data Sheets
Safety Data Sheets (“SDS”) or Material Safety Data Sheets (“MSDS”) for OSHA defined hazardous substances are prepared and supplied by the manufacturers. JENSEN MAKES NO WARRANTIES AND EXPRESSLY DISCLAIMS ALL LIABILITY TO ANY CUSTOMER OR USER WITH RESPECT TO THE ACCURACY OF THE INFORMATION OR THE SUITABILITY OF THE RECOMMENDATIONS IN ANY SDS/MSDS. CUSTOMER IS SOLELY RESPONSIBLE FOR ANY RELIANCE ON OR USE OF ANY INFORMATION, AND FOR USE OR APPLICATION OF ANY PRODUCT
4. California Proposition 65
The State of California requires that certain warnings be given concerning products subject to Proposition 65. For products denoted with a or symbol the following warnings apply:
Warning: This product contains a product known to the State of California to cause cancer.
Warning: This product contains a chemical known to the State of California to cause birth defects or other reproductive harm.
5. SDS/MSDS and Proposition 65 Regulated Product Requests
Information on SDS/MSDS and Proposition 65 regulated products are available:
(i) by contacting Jensen, 1547 N. Trooper Rd. PO Box 1117, Worcester, PA 19490-1117; (ii) by calling 800-832-4866 or 610-941-2400 or faxing 800-854-8665 or 610-828-5623; and (iii) by visiting our website at www.jensentools-testequity.com. A complete list of Proposition 65 regulated chemicals is available by logging on to www.oehha.ca.gov.
6. California, Maryland and Vermont Customers
Regulations in CA, MD and VT prohibit the introduction into commerce of any solder, flux, pipe, pipe or plumbing fitting, or fixture intended to convey or dispense water for human consumption that is not “lead free”. The maximum allowable lead content is 0.25 percent lead in wetted surfaces of pipes, pipe fittings, and plumbing fittings and fixtures, as determined by a weighted average. The maximum allowable lead content is 0.2 percent lead in solder and flux.
E. GENERAL TERMS
1. Electronic Data Interchange
If Jensen and customer mutually agree to use an Electronic Data Interchange (“EDI”) system to facilitate purchase and sale transactions, customer agrees that it will not contest: (i) any contract of sale resulting from an EDI transaction under the provisions of any law relating to whether agreements must be in writing or signed by the party to be bound thereby; or (ii) the admissibility of copies of EDI records under the business records exception to the hearsay rule, the best evidence rule or any other similar rule, on the basis that such records were not originated or maintained in documentary form. Jensen and customer will negotiate and agree on technical standards and methods to use in making EDI purchases, and will use reasonable security procedures to protect EDI records from improper access. In the event of a conflict, the business records maintained by Jensen regarding EDI purchases made by customer shall be deemed to be conclusive.
2. Third Party Payment Provider
If customer elects to use a third party payment system provider (“Third Party Provider”) and Jensen is charged fees by the Third Party Provider, Jensen reserves the right to seek reimbursement from customer for any and all costs paid to the Third Party Provider for the transfer of funds, retrieval of payment detail, or any other purpose from the Third Party Provider.
3. Intellectual Property
Customer shall have no right, title, or interest in the trade names, trademarks, trade dress, copyrights, patents, domain names, product names, catalogs or any other intellectual property rights reserved by Jensen, or any trademarks or service marks owned by suppliers to Jensen. All materials contained on the www.jensentools-testequity.com website are subject to the ownership rights of Jensen and its suppliers. Customer shall have no right to copy or use any of the intellectual property of Jensen or its suppliers without Jensen's permission.
4. Independent Contractors
Jensen and customer are independent contractors and not principal and agent. Nothing contained in these terms and conditions shall be construed to create a partnership, dealership, reseller, agency, employment or joint venture relationship. Customer does not have the right to bind or otherwise obligate Jensen in any manner, nor may customer represent to anyone that it has the right to do so.
5. Sourced Product
Jensen may procure product not available through the Jensen catalog or available on www.jensentools-testequity.com for a customer from other sources (“Sourced Product(s)”). Sourced Product is priced according to current market conditions on a per order basis, and is shipped F.O.B. origin with freight and handling fee paid by Jensen and charged to customer. Sourced Product may not be returned without a return goods authorization issued by Jensen. Jensen, at its sole discretion, may withhold the issuance of such authorization. A restocking fee may apply for any returned Sourced Product. JENSEN'S LIMITED WARRANTY TERMS INCLUDED IN THESE TERMS AND CONDITIONS DO NOT APPLY TO SOURCED PRODUCTS. THE PRODUCT WARRANTY PROVIDED BY THE MANUFACTURER AND/OR SUPPLIER WILL BE CUSTOMER'S SOLE REMEDY.
6. Custom Product
Jensen may offer products manufactured or assembled to customers specifications (“Custom Product(s)”). Jensen is not responsible for verifying or confirming the accuracy of specifications provided by customer to Jensen for Custom Products. JENSEN'S LIMITED WARRANTY TERMS INCLUDED IN THESE TERMS AND CONDITIONS DO NOT APPLY TO CUSTOM PRODUCTS. THE PRODUCT WARRANTY PROVIDED BY THE MANUFACTURER AND/OR SUPPLIER WILL BE CUSTOMER'S SOLE REMEDY, AND ALL OTHER WARRANTIES ARE DISCLAIMED UNDER SECTION 1.C. ABOVE. All Custom Products are sold on a “FINAL
SALE” basis only, and no cancellations, returns, refunds or credits are allowed.
7. Cancellation
All product order cancellations, if not prohibited above, must be approved by Jensen, and may be denied or subject to restocking fees and other charges.
8.Non Cancellable / Non Returnable (NCNR) products
Products classified as Non Cancellable / Non Returnable designation online or the No Cancel - No Return note, on quote and order acknowledgments, cannot be cancelled once placed on order nor returned once shipped. All Non Cancellable / Non Returnable are sold on a “FINAL SALE” basis only, and no cancellations, returns, refunds or credits are allowed.
9. Product Return
Product returns, if not prohibited above, must be made within thirty (30) days from date of purchase, unless otherwise indicated. Customer must call Jensen for return instructions. Returned product must be shipping prepaid, in original packaging, unused, undamaged, and in saleable condition. Proof of purchase is required in all cases. Product returns may be denied or made subject to restocking fees and other charges by Jensen.
10. Materials of Trade
Customer represents that if it is purchasing products as its “materials of trade,” as defined in the Hazardous Materials Regulations in Title 49 of the Code of U.S. Federal Regulations, the products shall be used in direct support of its business, such business does not concern transportation, and such products shall not be resold or transported in a vehicle other than one owned by itself.
11. Force Majeure
Jensen shall not be liable for any delay in, or impairment of, performance resulting in whole or in part from any force majeure event, including but not limited to acts of God, labor disruptions, acts of war, acts of terrorism (whether actual or threatened), governmental decrees or controls, insurrections, epidemics, quarantines, shortages, communication or power failures, fires, accidents, explosions, inability to procure or ship product or obtain permits and licenses, inability to procure supplies or raw materials, severe weather conditions, catastrophic events, or any other circumstance or cause beyond the reasonable control of Jensen in the conduct of its business.
12. Assignment
Customer shall not assign any order, or any interest therein, without the prior written consent of Jensen. Any actual or attempted assignment without Jensen's prior written consent shall entitle Jensen to cancel such order upon notice to customer.
13. No Third Party Benefit
The provisions stated herein are for the sole benefit of the parties hereto, and confer no rights, benefits or claims upon any person or entity not a party hereto.
14. Waiver, Choice of Law and Venue
The failure of either party to assert a right hereunder or to insist upon compliance with any term or condition will not constitute a waiver of that right or excuse any subsequent non-performance of any such term or condition by the other party. All transactions shall be governed by the laws of the state of Delaware, excluding its conflict of law rules, and venue shall either be in the state or federal courts in state of Delaware.
15. Severability
If any portion of these terms and conditions is found to be invalid or unenforceable by a court of competent jurisdiction, the invalid or unenforceable term shall be severed from these terms and conditions, and the remaining terms and conditions shall be valid and fully enforceable as written.
16. Modification of Terms
Jensen's acceptance of any order is subject to customer's assent to all of the terms and conditions set forth herein. Customer's assent to these terms and conditions shall be presumed from customer's receipt of Jensen's acknowledgment, or from customer's acceptance of all or any part of the products ordered. No additions or modifications of Jensen's terms and conditions by customer shall be binding upon Jensen, unless agreed to in writing by an authorized representative of Jensen. If a purchase order or other correspondence submitted by customer contains terms or conditions contrary or in addition to the terms and conditions contained herein or in Jensen's acknowledgment, Jensen's fulfillment of any such purchase order shall not be construed as assent to any of the terms and conditions proposed by customer, and will not constitute a waiver by Jensen of any of the terms and conditions contained herein or in Jensen's acknowledgment.
17. Complete Agreement
The terms and conditions in: (i) Jensen's forms; (ii) acknowledgments; (iii) quotations; (iv) invoices; (v) websites; (vi) catalogs; and (vii) extension of credit are incorporated herein by reference, and constitute the entire and exclusive agreement between customer and Jensen.
II. ADDITIONAL TERMS AND CONDITIONS RELATED TO THE PERFORMANCE OF SERVICES
IN ADDITION TO THE STANDARD TERMS AND CONDITIONS IN SECTION I, PERFORMANCE OF SERVICES WILL BE GOVERNED BY THE FOLLOWING ADDITIONAL TERMS AND CONDITIONS (“ADDITIONAL SERVICE TERMS”).
Services may be performed by: (i) Jensen, its employees and agents (“Jensen Personnel”); (ii) Jensen affiliates (“Jensen Service Entities”); or third-party subcontractors (“Thid-Party Providers”). For purposes of this Section II, Jensen Personnel, Jensen Service Entities and Third-Party Providers are each referred to as a “Service Provider” and each Service Provider, together with its personnel, is referred to as “Service Provider Personnel.”
The terms and conditions contained in this Section II are extended solely by the specific Service Provider performing services, and any obligations contained in this Section II do not apply to any other Service Provider referenced in the foregoing paragraph. Depending upon the nature of the services provided, the applicable Service Provider may require customer to execute additional contractual documents prior to the performance of services.
In the event of a conflict between the Standard Terms and Conditions in Section I and the Additional Service Terms in Section II, the Additional Service Terms in Section II shall prevail for the performance of services.
1. LIMITED SERVICES WARRANTY
ALL SERVICES WILL (i) BE PERFORMED IN A WORKMANLIKE MANNER; (ii) CONFORM TO THE SPECIFICATIONS (IF ANY) PROVIDED BY THE SERVICE PROVIDER IN A STATEMENT OF WORK; AND (iii) BE WARRANTED FOR A PERIOD OF NINETY (90) DAYS AFTER PERFORMANCE OF SERVICES (“LIMITED WARRANTY PERIOD”). IF SERVICES ARE IMPROPERLY PERFORMED AND CUSTOMER NOTIFIES THE SERVICE PROVIDER OF THE IMPROPERLY PERFORMED SERVICE DURING THE LIMITED WARRANTY PERIOD, THEN THE SERVICE PROVIDER WILL RE-PERFORM THOSE SERVICES, IN WHOLE OR IN PART, AS NECESSARY TO CURE THE PARTICULAR BREACH, OR AT THE SERVICE PROVIDER'S SOLE OPTION, REFUND THE AMOUNT PAID BY CUSTOMER FOR THE SERVICES DIRECTLY ATTRIBUTABLE TO THE PARTICULAR BREACH. THE SERVICE PROVIDER'S RE-PERFORMANCE OR REFUND OF AMOUNTS PAID BY CUSTOMER FOR THE SERVICE DIRECTLY ATTRIBUTABLE TO THE PARTICULAR BREACH SHALL BE CUSTOMER'S SOLE AND EXCLUSIVE REMEDY.
2. WARRANTY DISCLAIMER AND WAIVER FOR SERVICES
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE EXPRESS WARRANTIES SET FORTH IN THIS SECTION II FOR SERVICES ARE IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, AND THE SERVICE PROVIDER DISCLAIMS, AND CUSTOMER WAIVES, ALL OTHER WARRANTIES FOR SERVICES, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF NONINFRINGEMENT, FITNESS FOR A PARTICULAR PURPOSE AND MERCHANTABILITY. THE WARRANTIES SET FORTH IN THIS SECTION II ARE EXPRESSLY CONDITIONED UPON THE USE OF THE SERVICES FOR THEIR INTENDED PURPOSE AND SHALL NOT APPLY TO SERVICES WHICH HAVE BEEN SUBJECT TO MODIFICATION BY CUSTOMER OR ANY THIRD PARTY.
3. LIMITATION OF LIABILITY
THE SERVICE PROVIDER EXPRESSLY DISCLAIMS ANY LIABILITY FOR CONSEQUENTIAL, INCIDENTAL, SPECIAL, EXEMPLARY OR PUNITIVE DAMAGES IN THE PERFORMANCE OF SERVICES. THE SERVICE PROVIDER'S LIABILITY IN ALL CIRCUMSTANCES IS LIMITED TO, AND SHALL NOT EXCEED, THE PURCHASE
PRICE FOR THE PERFORMANCE OF THE PORTION OF SERVICES THAT GIVES RISE TO ANY PARTICULAR LIABILITY.
4. Payment and Credit Terms
Except as otherwise agreed to by the parties, customer will be invoiced upon completion of services. Payment terms are net thirty (30) days from the date of invoice. All other payment terms are as set forth in Section I.A.4.
5. Termination
Either party may terminate the service agreement at any time and for any reason upon thirty (30) days' written notice to the other party. If terminated by customer, customer shall pay Service Provider an amount equal to the greater of (i) Ten percent (10%) of the total project cost quotation thereto (the “Total Project Cost”), or (ii) an amount equal to the Total Project Cost multiplied by the percentage completion for such project at the time the notice of termination is given, as determined by Service Provider.
6. Indemnity
Customer shall defend, indemnify and hold harmless Service Provider and its respective officers, directors, employees, subcontractors and agents (each individually, an “Indemnified Party”) from and against any and all any claims, suits, liabilities, damages, settlements, charges, taxes and any other losses or expenses (including reasonable attorneys' fees) (collectively “Liabilities”) for physical injury to, illness or death of, any third party regardless of status and damage to or destruction of any tangible property which the third party may sustain or incur, to the extent such Liabilities relate to the services; except for such Liabilities relating to or arising out of a final judgment of gross negligence or willful misconduct of the Indemnified Party. In any action, suit or proceeding brought against an Indemnified Party by reason of any such claim as specified above, customer shall resist and defend such action, suit or proceeding by counsel of its choice, at the sole expense of customer, provided that (i) the Indemnified Party notifies customer promptly in writing of the claim; (ii) customer's counsel does not give rise to a conflict of interest with respect to the Indemnified Party; (iii) customer has the sole control of the defense and all related settlement negotiation but shall keep the Indemnified Party reasonably informed of status; and (iv) the Indemnified Party provides customer with all reasonably necessary assistance, information, and authority to perform the foregoing at customer's expense.
7. Access to Customer's Premises
To the extent access to customer's premises is required, customer shall provide Service Provider Personnel access to customer's premises free of charge as necessary for performance of services supplied by Service Provider. Prior to starting any work at customer's premises, customer will: (i) provide documentation that identifies any existing hazardous materials, or dangerous or potentially dangerous conditions on or about customer's premises; and (ii) allow Service Provider Personnel, at its option, reasonable access to customer's premises to perform or have performed a visual site inspection. Service Provider will have no responsibility or liability for the actual existing conditions; or identifying, correcting or advising customer of existing conditions on customer's premises (“Pre-Existing Conditions”), and customer shall be responsible for and shall indemnify each Service Provider and each of the Service Provider Personnel from and against any Liabilities arising out of or relating to any Pre-Existing Conditions, regardless of whether previously disclosed to any Service Provider or Service Provider Personnel. Customer shall not attempt to condition the right of Service Provider Personnel to obtain free access to customer's premises upon the signing of any agreement, waiver, or release which in any way purports to affect the legal rights or obligations of Service Provider or Service Provider Personnel. If any Service Provider Personnel signs such an agreement, waiver, or release, it shall be of no force and effect.
8. Health and Safety Matters
Customer shall take all precautions, at all times, for the health and safety of Service Provider Personnel at customer's premises, including but not limited to identifying to Service Provider all hazardous materials or safety or health hazards to which Service Provider Personnel on customer's premises may be exposed; (i) providing to Service Provider Personnel for review, and instructing Service Provider Personnel regarding customer's safety practices; and (ii) proper and safe handling of, and protection of, Service Provider Personnel from exposure to hazardous materials or dangerous conditions. Customer agrees to provide Service Provider Personnel with all safety health and other protections required by law for customer's own employees, including, without limitation, all protections required by federal, state and local laws, standards, regulations, orders and other requirements under OSHA, and similar workplace safety and health statutes and programs.
9. Right to Subcontract
Customer agrees that the Service Provider may subcontract the performance of services to third parties. Customer authorizes the Service Provider to disclose all information to the subcontractor, including confidential information necessary for such performance of services by the subcontractor.
10. No Third Party Reliance
Customer acknowledges and agrees that any advice, recommendation, information or work product provided to customer by Service Provider in connection with the services is for the sole use of customer and may not be relied upon by any third party; and customer is prohibited from making such advice, recommendation, information or work product available to any third party without prior written consent from Jensen.
III. ADDITIONAL TERMS AND CONDITIONS RELATED TO EXPORT OF JENSEN PRODUCTS
IN ADDITION TO THE STANDARD TERMS AND CONDITIONS IN SECTION I, EXPORT SALES OF JENSEN PRODUCTS WILL BE GOVERNED BY THE FOLLOWING ADDITIONAL TERMS AND CONDITIONS RELATED TO EXPORT OF JENSEN PRODUCTS (“ADDITIONAL EXPORT TERMS”). IN THE EVENT
OF A CONFLICT BETWEEN JENSEN'S STANDARD TERMS AND CONDITIONS IN SECTION I AND THE ADDITIONAL EXPORT TERMS IN SECTION III, THE ADDITIONAL TERMS IN SECTION III SHALL PREVAIL FOR EXPORT SALES OF JENSEN PRODUCTS.
1. Order Acceptance
Customer acknowledges that no order shall be deemed accepted unless and until it is verified and accepted by Jensen. Customer further consents that submission of its order shall subject customer to the jurisdiction of the federal courts of the U.S. and of the State where acceptance occurred in the U.S.
2. Sales Tax and Duties, Import Fees
Jensen is required to charge federal, state, local tax, applicable duties, and import fees on products, or for providing a valid exemption certificate. Customer assumes responsibility for, and unconditionally guarantees payment or reimbursement of, all applicable taxes, fees, licenses, import duties, and expenses as may be applicable. When placing an order, customer shall indicate which products are tax exempt.
3. Payment and Credit Terms
Payment can be made by Visa, MasterCard, Discover or American Express, irrevocable letters of credit or wire transfer. All other payment terms are as set forth in Section I.A.4. Customer agrees to inform Jensen immediately if it intends to use any import or export financing, or has or will be granting a lien or security interest on its inventory to any third party.
4. Shipping Charges and Freight Policy
All Jensen export orders are shipped under INCOTERMS® 2022 rules as defined by the International Chamber of Commerce. Unless otherwise stated and agreed, default shipping term is FCA Jensen shipping
IV. Additional Terms and Conditions for Rentals and Buyouts of Rentals
Rental Term
Equipment is rented on a monthly basis with a one month minimum rental term. The Rental Term shall commence on the date Jensen ships the Equipment to Customer and shall automatically extend on a month‑to‑month basis, upon all the terms and conditions hereof, until the date the Equipment is returned to the possession and control of Jensen. A five day grace period may be granted for the return of Chambers while all other Equipment is granted a one day grace period.
Rent
Customer shall pay Jensen each month during the Rental Term the monthly rental fee shown on the invoice for each item of Equipment together with all sales, use, and any other governmental taxes or charges imposed thereon. Monthly Rental Fee and any buyout invoice shall be due immediately upon receipt of Jensen's invoice. All unpaid balances will thereafter be subject to a finance charge at the rate of 1.5% per month.
Return of Equipment
Customer shall return the Equipment in good operating condition to Jensen at the end of the Rental Term by prepaid insured shipment to the distribution center designated by Jensen.
Ownership; Personal Property; Use
The Equipment shall remain the property of Jensen and Jensen retains the title thereto. Customer shall use the Equipment only at the Equipment Location and Customer shall not remove, transfer, alter or modify any item of Equipment without Jensen's prior written consent. Jensen may inspect the Equipment at any time. Customer has no purchase rights or purchase options unless they are expressly set forth in writing in advance. Non-compliance with the terms of this agreement voids purchase rights or purchase options, if any, and cancels equity accruals, if any.
Risk of Loss; Care of Equipment; Insurance
Customer is responsible for the safekeeping of all Equipment, and shall bear the risk of any loss of the Equipment for any reason, and shall insure each item of Equipment against loss or damage for not less than the replacement value of each item and if requested by Jensen shall provide evidence of such insurance. At Jensen's option, Customer shall either replace or pay the replacement cost of any item of Equipment which is lost, stolen, destroyed or damaged beyond repair. In the case of damaged Equipment, Customer pays Jensen the cost of fully restoring the Equipment. Until an item has been repaired, replaced or the replacement cost thereof has been paid by Customer, the Rental Term shall continue and Customer shall continue to pay the monthly rental fee with respect thereto. Any item of non‑expendable Equipment accessories, manuals and the like which is lost, destroyed or damaged or which is not returned to Jensen will be charged to Customer at full replacement cost plus a $100 processing fee. All Equipment will be delivered to Customer with ownership labels, calibration seals, and anti‑tamper notices affixed, as shall be determined by Jensen.
Canadian Income Tax Pursuant to Paragraph 212(I)(D)
If taxes are withheld from a Jensen rental invoice, Jensen will increase the rental amount on subsequent invoices to include the amount of the tax.